Frequently Asked Questions
Everything you need to know about shopping with The Dog Squad.
How do I choose the right size for my dog?
We provide a detailed size chart on every product page. We recommend measuring your dog's neck, chest girth, and length, then comparing it to our guide. If your pup is between sizes, we always suggest sizing up for comfort.
What is your return policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Please note that for hygiene reasons, items with excessive pet hair or odors cannot be accepted for a refund.
How long does shipping take?
Standard domestic shipping typically takes 3-7 business days. We also offer expedited shipping options at checkout if you need your pup's new outfit for a special event.
Are your materials safe and durable?
Absolutely. We use high-quality, non-toxic fabrics designed to withstand play and walks. Our hardware is reinforced for safety, though we recommend supervising your pet while they are wearing accessories.
Do you ship internationally?
Yes, The Dog Squad ships to most countries worldwide. International shipping times and rates vary by location and are calculated at the time of checkout.
How should I wash my Dog Squad apparel?
To keep the colors vibrant and the fabric soft, we recommend hand washing in cold water or using a gentle machine cycle in a laundry bag. Always air dry; do not tumble dry.